Return and Exchange


We want you to be 100% satisfied with your purchase from Twinklebelle. We will refund or exchange any purchase within 30 days of its purchase date when an item has not been worn and is found in the condition in which it was purchased.

Please contact us first before sending any item back to us. Please be advised that buyers are responsible for the shipping cost of returned items.

Still have a question?

Please email us at twk@janandjul.com. Include your order number in the email if you have questions for a specific order. Please allow 1 to 3 business days for us to respond.

If you did not receive our customer service reply in 3 business days, please check your spam folder or junk mailbox. We recommend that you add our customer service email address (twk@janandjul.com) to your safe sender list.

Alternatively, you can use the form below to email us: